ADDRESS

Technically… 235 E Ponce de Leon Ave.

BUT it is helpful to use 246 Sycamore St, Decatur, GA 30030 in your GPS. This is the location of the parking lot to our building.

It's a flat lot (not a parking deck) right across the street from the Decatur Recreation Center.

DO I PAY FOR PARKING?

No — we validate parking for up to 3 hours.

Follow the instructions below to validate your parking:

1. Upon entering the lot, visitors will need to start a parking session through the QR code or "text-to-pay" info on the current parking signs. 

2. Once scanning the QR code in the parking lot, a webpage opens up and asks for the license plate. Input the amount of time you would like to pay for, and the amount charged will be updated. For three hours, it is around $11, but don’t worry, you will not have to pay this!

3. Feel free to scan the QR code, enter the building, and walk into our space before completing the next few steps, as you’ll need to scan the validation code in our waiting area.

4. The last step on this page is to either input a debit or credit card (which pops up in the next window) or to select Apple Pay. On this next page, after payment info is received (to ensure they have info for anyone staying beyond the 3-hour free parking time limit), there is an option to add validation.

5. In our waiting area, you will find a validation code that can be scanned to ensure a $0.00 parking cost for your visit.

ACCESSIBILITY

Yes we are in an accessible space. The flat parking lot has several accessible spots. Once parked, you will follow the sidewalk to the front of the building.

You will receive an email with further instructions on how to enter the building upon booking an appointment.

Email info@groundedwellbeing.org with any additional questions.

If you don’t have health insurance or you plan to pay for health care bills yourself, health care providers and facilities must give you an estimate of expected charges when you schedule an appointment for a health care item or service, or if you ask for an estimate. This is called a “Good Faith Estimate.”

You have the right to receive a “Good Faith Estimate” explaining how much your medical and mental health care will cost.

Under the law, health care providers need to give patients who don’t have insurance or who are not using insurance an estimate of the expected charges for medical services, including psychotherapy services.

You have the right to receive a Good Faith Estimate for the total expected cost of any non-emergency healthcare services, including psychotherapy services.

You can ask your health care provider, and any other provider you choose, for a Good Faith Estimate before you schedule a service.

If you receive a bill that is at least $400 more than your Good Faith Estimate, you can dispute the bill.

Make sure to save a copy or picture of your Good Faith Estimate.

For questions or more information about your right to a Good Faith Estimate, visit www.cms.gov/nosurprises or call: (888) 551-5168.

With COVID-19 numbers rising again, we want to ensure all clients feel safe and informed of our policies and procedures.

AM I REQUIRED TO WEAR A MASK?

While at this point we aren't requiring masks in the office, we do encourage mask usage in communal spaces, such as the waiting room and group room. Please use your judgment and make the best decision for yourself! We have masks available in all communal spaces, as well as each office. Each office is supplied with a HEPA filter.

If you would like your provider to wear a mask during sessions, please let them know at the beginning of the session; we are happy to do so to ensure your comfort and safety!

DO YOU REQUIRE PROOF OF VACCINATION?

We do not require clients to be vaccinated.

WHAT IF I AM NOT COMFORTABLE BEING IN-PERSON?

If you ever feel uncomfortable with in-person therapy, we are happy to provide telehealth services.

Additionally, we are limiting all in-person groups to no more than 8 people for the time being.

WHAT HAPPENS IF I HAVE COVID-19, AND I HAVE AN APPOINTMENT?

If you are scheduled for an in-person appointment and are not feeling well, please let your provider know as soon as possible. We are happy to accommodate last minute telehealth sessions.

If you have any questions regarding COVID safety, we're happy to chat with you. We are committed to maintaining a clean and safe environment.

You can easily start your journey by completing this New Client Inquiry form HERE.

While not necessary, it can helpful to learn about our team of therapists HERE.

And if you have questions or need guidance, email us at info@groundedwellbeing.org